How do I cancel my account?
We understand that every product won't work for every agent. We have a very simple cancellation policy:
Just email anyone on our team that you want to cancel and we will cancel your account immediately.
We do require you to cancel at least 3 days prior to your billing date to prevent any charges from going through, especially over a weekend. i.e. you cancel on a Saturday and your billing date is a Sunday, the system will still bill you but a refund would be issued on monday when we see that you requested to cancel before your trial was over. Cancelling before a weekend avoids this potential issue.
Once you have requested cancellation, your site will be taken offline and you will not be charged again. Please make sure you have exported all of your leads prior to canceling. Once taken offline, we are unable to retrieve your database of leads.